# Getting Help

We’re here to support you as you set up and manage your Maintenance Plan.  
If you ever get stuck or have a question, there are two easy ways to get assistance.

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## Using the chat bot

You’ll notice a **chat bot** displayed at the bottom of the screen throughout the platform.

The chat bot is there to:

- Guide you through features
- Answer common questions
- Help you understand specific fields or calculations
- Provide quick support while you work on your Maintenance Plan

[![Chatbot.png](https://help.commonview.com/uploads/images/gallery/2026-02/scaled-1680-/IYHvM8Hz8Edu7cYq-chatbot.png)](https://help.commonview.com/uploads/images/gallery/2026-02/IYHvM8Hz8Edu7cYq-chatbot.png)

It’s the fastest way to get help without leaving the page you’re on.

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## Contacting Support

If you need further assistance, you can contact our support team directly.

To do this:

1. Click the **question mark icon** in the top right corner of the screen.
2. Select **Contact Support**.

[![Contact support.png](https://help.commonview.com/uploads/images/gallery/2026-02/scaled-1680-/XVY0p8N73BzdGskU-contact-support.png)](https://help.commonview.com/uploads/images/gallery/2026-02/XVY0p8N73BzdGskU-contact-support.png)

Our team will be happy to help you resolve any issues or answer your questions.

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## Tip

If you’re unsure how something works, try the chat bot first — it can often provide instant guidance while you continue working.