# Property overview and AI assistant

When creating an account, users are given the option to **build their Maintenance Plan using our AI Assistant**.  
This smart setup helps generate a tailored plan automatically, based on the building’s characteristics and features.  
Alternatively, users can **skip this step** and create their plan manually from scratch.

[![AI Assistant.png](https://help.commonview.com/uploads/images/gallery/2025-10/scaled-1680-/AkhRZ5BCrUBViWpG-ai-assistant.png)](https://help.commonview.com/uploads/images/gallery/2025-10/AkhRZ5BCrUBViWpG-ai-assistant.png)

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## Using the AI assistant

If you choose to use the AI Assistant, the app will guide you through a questionnaire about your building.  
You’ll be asked to describe key aspects such as:

- Type of **cladding**
- Type of **roof**
- ...

[![Property overview.png](https://help.commonview.com/uploads/images/gallery/2025-10/scaled-1680-/NZisgjBu4gWMJMRh-property-overview.png)](https://help.commonview.com/uploads/images/gallery/2025-10/NZisgjBu4gWMJMRh-property-overview.png)

The AI Assistant uses these details to automatically create relevant maintenance tasks in your plan.

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## Example

For instance, if you indicate that your building includes a **lift**, the AI Assistant will automatically add the following tasks to your Maintenance Plan:

- **Lift and escalator inspection**
- **Lift and escalator replacement**
- **Lift and escalator servicing**

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## Why it matters

The more information you provide, the more accurate and complete your Maintenance Plan will be.  
We recommend describing your property **as comprehensively as possible** to ensure the plan covers all essential building elements and long-term maintenance needs.