# People

Manage users, roles, and permissions so the right people have access to the right information.

# Create or edit a user

The **Create a User** and **Edit a User** features allow an admin to add or edit new users to the system and define their access and responsibilities.

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## How to create a user

1. Navigate to the **People** link in the header.
2. Click the **Create a User** button.
3. Fill in the required information.

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## Required information

When creating a user, the following details are requested:

1. **First Name** – the user’s given name.
2. **Last Name** – the user’s family name.
3. **Email Address** – used for login and communication.
4. **Security Role** – defines the user’s level of access within the platform. See the [User permissions](https://help.commonview.com/books/people/page/user-permissions "User permissions") section for details.
5. **Groups** – assign the user to one or more groups.
    
    
    - Currently, there is only one group: **Body Corporate Committee**.
    - If this box is checked, the user will appear in the **Committee Members** list.
6. **Units** – assign the user to **any number of units**:
    
    
    - The user may **not be linked** to any unit,
    - **Linked to a single unit**, or
    - **Linked to multiple units**.
    
    
    - The user can be assigned to existing units or an admin user can create a new one during the process.

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## What happens next

- After the user is created, an **automatic email** is sent to them.
- This email allows the new user to **finalise their account creation**, set a password, and access the platform.

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## Key points

- Security roles control what the user **can see and do**.
- Groups help manage user's responsibilities.
- Linking users to units allows them to view **unit-specific contributions**.
- Admins can **edit or remove users** later if needed.

# Manage committee members

Users who are added to the **Body Corporate Committee** group will automatically appear on the **Committee Members** page.

[![Committee members.png](https://help.commonview.com/uploads/images/gallery/2025-10/scaled-1680-/wFsnMVNiV0SJuvqv-committee-members.png)](https://help.commonview.com/uploads/images/gallery/2025-10/wFsnMVNiV0SJuvqv-committee-members.png)

This page provides a central list of all committee members, making it easy to view and manage their details.

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## Key points

- Only users assigned to the **Body Corporate Committee** group appear on this page.
- Adding or removing a user from the group **updates their committee membership automatically**.
- Adding a user to the group can be done from the [edit a user](https://help.commonview.com/books/people/page/create-or-edit-a-user "Create a user") side panel

# Boby corporate

The **Body Corporate** page lists all users who are linked to at least one unit.

By definition, any **unit owner** is considered a member of the body corporate, so this page provides a complete overview of all owners within the building.

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## Key points

- Only users **assigned to one or more units** appear on this page.
- This page allows you to see a **full list of owners**, their contact details, and the units they are linked to.

# External users

The **External Users** page lists all users who are **not linked to any unit**.

These users typically need access to the maintenance plan or other parts of the system **without being a member of the body corporate**.

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## How it works

- Admin users can **create external users** and assign them appropriate **security roles**, such as **read-only access**.
- These users will not appear on the **Body Corporate** page, since they are not associated with any units.

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## Examples of external users

External users might include:

- **Building surveyors** – need to see scheduled maintenance tasks and timing to perform inspections or works.
- **Contractors or service providers** – need read-only access to plan works or review completed maintenance.
- **Property managers or consultants** – monitor maintenance planning, budgeting, and reporting without being an owner.

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## Key points

- External users are **not owners** and do not appear in the body corporate list.
- Their access is controlled via **security roles**, which define what they can view or edit.
- This allows organisations to provide **restricted, targeted access** to third parties while keeping the main body corporate data secure.

# User permissions

The **Security Role** assigned to a user determines their **level of access** within the platform.  
There are **three levels of access**, each designed to meet the needs of different types of users.

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## 1. Default

- **Access Level:** Read-only
- **Pages Accessible:**
    
    
    - [**Tasks &amp; Costs**](https://help.commonview.com/books/tasks-costs "Tasks & Costs")
    - **Cash &amp; Contributions** ([Cashflow](https://help.commonview.com/books/cashflow "Cashflow"), [Contributions](https://help.commonview.com/books/contributions "Contributions"))
- **Typical Users:** Standard body corporate members (unit owners)
- **Purpose:** Allows owners to view their contributions and the maintenance plan without making changes.

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## 2. Admin

- **Access Level:** Full access
- **Pages Accessible:** All pages, including:
    
    
    - Tasks &amp; Costs
    - Cash &amp; Contributions
    - Approvals
    - Building
    - Units
    - People
    - Documents
    - Settings
- **Typical Users:** Building managers or committee members responsible for updating the plan and managing settings
- **Purpose:** Allows users to **create, edit, and delete** data, as well as manage other users and system settings.

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## 3. Viewer

- **Access Level:** View-only
- **Pages Accessible:** All pages
- **Typical Users:** External consultants, surveyors, or service providers
- **Purpose:** Allows users to **monitor and review** all information without the ability to make any changes.

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## Key points

- Security roles ensure that users have **access appropriate to their responsibilities**.
- Roles can be assigned when creating a user or updated later via the [**Edit User**](https://help.commonview.com/books/people/page/create-or-edit-a-user "Create or edit a user") side panel.
- Using these roles helps maintain **data integrity** while allowing transparency for all stakeholders.